You've got questions, we've got answers.

These are the most frequently asked questions we field from our clients. If you can’t find what you’re looking for here, feel free to reach out and we’d be happy to answer as best we can.

What are the key benefits of partnering with a Travel Management Company (TMC) like Traveltrust for business travel?

Partnering with a TMC like Traveltrust streamlines every aspect of corporate travel. We offer personalised support, cost-saving solutions, and access to industry-leading booking tools. With our expertise, businesses can focus on their goals while we handle the logistics—from securing competitive rates to ensuring seamless travel experiences. Our 24/7 support means help is always a call away, no matter where your team is.

How can a TMC help reduce corporate travel expenses without compromising quality?

At Traveltrust, we leverage long-standing supplier relationships to secure the best fares on flights, accommodation, and car hire. Our advanced reporting tools identify spending trends, helping you uncover savings opportunities. By consolidating your travel program with us, you also gain access to negotiated rates, reducing costs while maintaining the premium service your travellers expect.

What features should we look for in a corporate travel management platform?

Look for a platform that’s user-friendly, mobile-friendly, and built with the modern business traveller in mind. Traveltrust’s platform provides real-time access to bookings, approvals, and itineraries, all tailored to your company’s travel policies. Features like 24/7 booking support, traveller tracking, and integrated expense reporting are essential for maintaining control and efficiency.

How does a TMC ensure compliance with our company’s travel policies and preferences?

Traveltrust customises your travel program to align with your policies, preferred suppliers, and budget guidelines. Our platform incorporates policy rules, ensuring all bookings meet your requirements. Automated alerts for non-compliant bookings and approval workflows further reinforce compliance, giving you peace of mind.

What reporting and analytics tools does Traveltrust provide for tracking travel spend and trends?

Our comprehensive reporting suite delivers actionable insights into your travel spend. From tracking cost-per-trip to monitoring top destinations and supplier usage, our tools make it easy to identify inefficiencies and optimise your travel strategy. Customisable dashboards keep critical data at your fingertips, supporting informed decision-making.

How can a TMC assist in managing travel disruptions and emergencies for employees?

Traveltrust offers 24/7 support to address travel disruptions, whether it’s a delayed flight or a last-minute change in plans. Our team proactively monitors travel schedules, providing updates and alternative solutions as needed. With traveller tracking, we can quickly locate and assist employees during emergencies, ensuring their safety and minimising downtime.

What sustainable travel options and carbon offset programs does Traveltrust offer?

Sustainability is a core focus at Traveltrust. We partner with suppliers committed to reducing their carbon footprint and offer carbon offset programs tailored to your travel volume. Our reporting tools provide insights into the environmental impact of your travel, empowering you to make greener choices without sacrificing convenience.

How can a TMC improve the booking experience for frequent business travellers?

Frequent travellers benefit from our intuitive booking platform, which simplifies travel planning with pre-loaded preferences, saved itineraries, and fast approvals. With Traveltrust’s dedicated account managers and 24/7 support, road warriors can enjoy stress-free journeys, knowing they have expert assistance on hand for any unexpected changes.

What industries and business sizes benefit most from working with a TMC?

Our services cater to organisations of all sizes, from small businesses to large enterprises. Industries with complex travel needs—such as legal, engineering, entertainment, and technology—gain significant value from our tailored solutions, cost management expertise, and specialised travel services like group bookings or event travel.

What is the booking process?

Simply provide your travel details, and our team will present curated options aligned with your preferences and policies. With fast approvals and real-time confirmations, your team is ready to go in no time.

How is billing handled?

We can either take payment on your company card or offer a bespoke billing solution subject to credit checks and discussion with your account manager. We offer centralized billing with itemized reports, making it easy to track travel expenses by trip, department, or project.

Do you price match if I find something cheaper online?

We would always ensure that you are getting the best deal for your money. As such, if you’re able to find a better price on the supplier’s website, we are always happy to match.