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Date: 24 February 2020

Traveltrust is carefully monitoring the state-of-affairs surrounding the Coronavirus outbreak.

The FCO is currently advising against all travel to Hubei Province, and against all but essential travel to the rest of mainland China. South Korea and Italy have been impacted by the second and third most cases respectively, with Italy now isolated at least 10 towns in northern regions to halt the spread.

UK nationals are advised to leave China where possible and the FCO have introduced advanced monitoring at airports with direct flights from China. Anyone who has travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and is experiencing cough or fever or shortness of breath, should stay indoors and call NHS 111, even if symptoms are mild.

 

Impact on business travel

Travellers who were booked for China have few options to change plans, owing to the suspension of China flights by every major U.S. carrier and many other airlines around the globe. Numerous airlines, including British Airways and Virgin Atlantic, have postponed flights to and from China or revised their schedules significantly. According to the International Air Transport Association, 2020 will see the first drop in air travel demand for a decade, wiping $30 billion from the revenues of global airlines.

The business travel industry has been significantly impacted, particularly in East Asia. Initial reports show a hotel occupancy decline of 75% in mainland China from January 14-20, through the Chinese Spring Festival holiday. The United States is likely to experience a 28 percent drop in visits for 2020, according to forecasts Tourism Economics — corresponding to a deficit of 4.6 million hotel room nights and $5.8 billion in visitor spending.

The consequences of the epidemic on Chinese economic output is having a significant knock-on effect on the wider global economy as well. The latest reports reveal a huge drop in Chinese manufacturing output in February as movement restrictions interrupt supply chains, impacting global trade.

Adapting to the ongoing crisis

Until recently, the crisis has been largely confined to China and East Asian regions. However, with growing outbreaks in Italy and Iran, concerns are growing that unless international action is taken soon, the virus could become even more difficult to contain. Tedros Adhanom Ghebreyesus, head of the World Health Organization, has expressed concerned over the ‘narrowing window of opportunity’ to tackle Covid-19.

Safeguarding the well-being of company travellers is our primary concern. Here are some useful points to help define an effective strategy:

  • Work closely with your travel management advisors to make temporary revisions to your travel policies
  • Avoid travel to affected destinations and those travelling back from those locations should self-quarantining for two weeks
  • Provide education and information on the virus — be brief and repeat what official sources have stated without adding information.
  • Consider a temporary travel opt-out policy — employers should consider temporarily suspending travel directly to a region with a high number of coronavirus cases.

Frequently asked questions (Sourced from ABTA)

Q: What happens if my travel plans are affected?

A: If the Foreign & Commonwealth Office advises against travel to a destination and your travel arrangements have been affected, your Travel Manager will get in touch and advise you of the options open to you.

Travellers are advised to read the Foreign & Commonwealth Office travel advice for the country they are travelling to, which includes a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries.

 

Q: I’ve booked a flight to mainland China, what are my rights?

A: Speak to your airline or travel provider to check what the airline’s policy is. You should also check your travel insurance to see if this will cover any additional costs.

 

Q: If I cannot follow my initial travel plans due to the Coronavirus outbreak, am I entitled to compensation?

A: You won’t be entitled to any compensation, as the reason for the journey not continuing is outside the control of the travel agency.

 

Sources:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

https://www.abta.com/news/coronavirus-outbreak

https://www.iata.org/en/pressroom/pr/2019-12-11-01/

https://www.travelweekly.com/North-America-Travel/US-projected-28-percent-fewer-China-visitors-coronavirus

https://www.theguardian.com/business/2020/feb/23/economic-impact-of-coronavirus-outbreak-deepens

https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

https://www.natlawreview.com/article/coronavirus-outbreak-causes-employers-to-consider-precautionary-steps