PRIVACY NOTICE

1. GENERAL

This Privacy Notice (“Notice”) explains how Traveltrust (“Traveltrust,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information in connection with our business travel, corporate travel, meetings, events, and related services in the United States.

Traveltrust is a global Travel Management Company. We collect, use, and disclose personal information as necessary to perform our business functions and activities, including making and managing travel bookings and providing travel-related services on behalf of our clients and travelers.

We are committed to protecting the privacy and confidentiality of personal information and maintaining appropriate physical, technical, electronic, and organizational safeguards designed to protect the information in our care.

This Notice applies primarily to individuals who interact with Traveltrust in the United States. Depending on where you live and the nature of our relationship with you, additional privacy rights or requirements may apply under applicable federal, state, or local laws. For example, certain California residents may have rights under the California Consumer Privacy Act, as amended (“CCPA”).

When Traveltrust provides business travel or event management services to a corporate client, we may process personal information on behalf of that client. In those circumstances, the applicable agreement between Traveltrust and the corporate client may govern certain aspects of how personal information is processed.

For marketing and other activities where Traveltrust determines how and why personal information is processed, Traveltrust may act as the business responsible for that processing.

We may update this Notice from time to time. The most current version will be posted on our website.

2. WHAT PERSONAL INFORMATION DO WE COLLECT?

“Personal information” generally means information that identifies, relates to, describes, or could reasonably be associated with an individual or household.

The type of personal information we collect depends on how you interact with Traveltrust and the services you request.

We may collect the following categories of personal information:

Contact information, such as name, mailing address, telephone number, and email address;
Travel information, such as travel dates, destinations, flight information, hotel information, rental car information, and itinerary details;
Identification information, such as passport or other government-issued identification information when required to arrange travel;
Payment information, such as credit or debit card information and billing information when necessary to process a transaction;
Loyalty program and frequent-flyer information;
Travel preferences and other information you provide to help us arrange your travel;
Information concerning dietary requirements, accessibility needs, or other special travel requirements that you voluntarily provide;
Information about your employer or organization when your travel is arranged through a corporate client;
Information you provide when communicating with us, including inquiries, feedback, or requests; and
Other information reasonably necessary to provide our services or as otherwise permitted or required by law.

We collect only the information reasonably necessary for the purposes described in this Notice or as otherwise permitted by applicable law.

3. HOW DO WE COLLECT PERSONAL INFORMATION?

We generally collect personal information directly from you or from the person or organization arranging travel on your behalf.

We may collect personal information:

When you communicate with us in person, by telephone, email, or other means;
When you visit or use our websites;
When you make or inquire about travel arrangements;
When your employer or another organization makes travel arrangements on your behalf;
When you register for an event, meeting, promotion, or other Traveltrust service;
When you subscribe to receive communications from us;
When you request information from us;
When you provide feedback or complete a survey; or
Through other lawful business interactions with Traveltrust.

In some circumstances, we may receive personal information from third parties. For example, an employer, travel coordinator, event organizer, or other authorized person may provide information necessary to arrange travel for you.

If you make a travel booking on behalf of another individual, you should have the authority to provide that person’s personal information to us and should ensure that the individual is aware that their information is being provided to Traveltrust.

We make reasonable efforts to maintain accurate and current personal information. You may contact us at contact@traveltrust.com if you believe information we maintain about you is inaccurate or needs to be updated.

4. HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use personal information for purposes including:

Providing travel advice and assistance;
Making, managing, modifying, and canceling travel reservations;
Arranging flights, hotels, rental cars, ground transportation, meetings, events, and other travel-related services;
Communicating with you about your travel arrangements;
Processing payments and other financial transactions;
Providing customer service and responding to inquiries;
Administering corporate travel programs;
Providing services requested by our corporate clients;
Identifying and preventing fraud, unauthorized activity, and errors;
Maintaining and improving our products, services, websites, and systems;
Conducting internal accounting, administration, reporting, and business operations;
Conducting research, analysis, and customer satisfaction activities;
Sending marketing communications where permitted by law and consistent with your preferences;
Complying with applicable laws, regulations, legal processes, and government requests;
Meeting applicable customs and immigration requirements;
Protecting the rights, property, safety, and security of Traveltrust, our clients, travelers, employees, and others; and
For other purposes disclosed to you at the time information is collected or otherwise permitted by law.

We may process personal information where necessary to provide services you request, fulfill our contractual obligations, comply with legal obligations, protect our legitimate business interests, or otherwise as permitted by applicable law.

Sending SMS messages regarding travel reservations, itinerary updates, travel alerts, customer service communications, and other requested travel-related notifications.

When you book travel through Traveltrust, we may act as an agent or intermediary for airlines, hotels, rental car companies, and other travel service providers. We may provide those providers with the information necessary to fulfill your requested travel arrangements.

5. IS PERSONAL INFORMATION DISCLOSED TO THIRD PARTIES?

We do not sell or rent personal information for money.

We may disclose personal information to third parties when reasonably necessary to provide our services, operate our business, comply with applicable law, or for other purposes described in this Notice.

These third parties may include:

Airlines and other transportation providers;
Hotels and lodging providers;
Rental car companies;
Ground transportation and transfer providers;
Travel wholesalers and other travel suppliers;
Event and meeting organizers;
Technology and software providers;
Data hosting and information technology providers;
Payment processors and financial service providers;
Marketing, communications, and research providers;
Professional advisers, including attorneys, accountants, and auditors;
Our affiliated companies and business partners;
Your employer or organization when your travel is arranged through a corporate client;
Government agencies, customs and immigration authorities, and public officials when required or permitted by law;
Law enforcement and regulatory authorities where legally required or authorized; and
Other parties with your authorization or as otherwise permitted by law.

We require our service providers to handle personal information appropriately and, where applicable, pursuant to contractual obligations.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers collected for SMS communications will not be sold, rented, exchanged, transferred, or otherwise shared with third parties or affiliates for marketing or promotional purposes.

Any mobile phone information collected for SMS messaging is used solely for the purpose of providing requested communications and related customer service. SMS opt-in data and consent records are not shared with any third parties except vendors and service providers that support the delivery of SMS messages on our behalf.

6. IS PERSONAL INFORMATION TRANSFERRED OUTSIDE THE UNITED STATES?

Travel is inherently international, and Traveltrust may need to provide personal information to travel service providers or other service providers located outside the United States.

For example, if you travel internationally, information may be provided to an airline, hotel, transportation provider, government authority, or other travel provider located in the country where the service is being provided.

Traveltrust may also use technology, administrative, and other service providers located in the United States or other countries.

Where required by applicable law, Traveltrust will take appropriate measures concerning international transfers and the protection of personal information.

7. SECURITY OF INFORMATION

Traveltrust is committed to protecting personal information through reasonable administrative, technical, physical, and organizational safeguards appropriate to the nature of the information and the risks associated with its processing.

These safeguards are designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

No method of transmitting or storing information can be guaranteed to be completely secure. Accordingly, while we work to protect personal information, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and otherwise as permitted by law.

When personal information is no longer reasonably required, we may delete, destroy, de-identify, or otherwise dispose of it in accordance with applicable law and our business practices.

8. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to applicable exceptions;
Request information about how we collect, use, and disclose personal information;
Opt out of certain marketing communications;
Opt out of the sale or sharing of personal information where applicable;
Limit certain uses or disclosures of sensitive personal information where applicable; and
Exercise other rights provided by applicable state privacy laws.

For example, California residents may have additional rights under the CCPA, including rights relating to access, correction, deletion, and opting out of certain sales or sharing of personal information.

Traveltrust will not discriminate against you for exercising privacy rights available to you under applicable law.

To submit a privacy request, please contact us at:

Email: contact@traveltrust.com

We may need to verify your identity before completing certain requests. This is intended to protect your personal information and prevent unauthorized access.

We will respond to verified privacy requests within the timeframe required by applicable law.

Some information may be exempt from access, correction, or deletion requests where an applicable legal exception applies.

You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us at contact@traveltrust.com.

9. SOCIAL MEDIA INTEGRATIONS

Our websites may contain social media features, widgets, or links operated by third parties.

These features may collect information about your interaction with them, including information about the page you are visiting, your IP address, and other information permitted by the third party’s technology.

If you interact with a social media feature while logged into your account with that provider, the provider may associate your activity with your social media account.

Your interactions with third-party social media services are governed by the privacy policies of those third parties. We encourage you to review their privacy practices.

10. IP ADDRESSES

When you access our website or interact with electronic communications from us, our systems or service providers may collect technical information about your device and network connection, which may include your IP address.

We may use this information for purposes such as:

Website and system administration;
Security and fraud prevention;
Troubleshooting;
Understanding website usage;
Maintaining and improving our services; and
Generating aggregated or de-identified information.
11. TRACKING TECHNOLOGIES / COOKIES

Our websites may use cookies, web beacons, pixels, analytics tools, and similar technologies.

These technologies may help us:

Operate and secure our websites;
Remember preferences;
Understand how visitors use our websites;
Analyze website performance;
Improve our websites and services; and
Support marketing and advertising activities where permitted by law.

Third-party analytics and advertising providers may also use cookies or similar technologies on our websites.

Where applicable, additional information about our use of cookies and tracking technologies may be provided in our Cookies Policy.

12. LINKED SITES

Our websites may contain links to third-party websites or services that are not owned or controlled by Traveltrust.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

13. FEEDBACK / COMPLAINTS / CONTACT

If you have questions, comments, concerns, or complaints about this Notice or Traveltrust’s handling of your personal information, please contact us:

Traveltrust
Email: contact@traveltrust.com

You may also use this email address to submit a privacy request, including a request to access, correct, or delete personal information, where those rights apply.

When submitting a request, please provide enough information for us to understand and respond to your request. We may request additional information to verify your identity before processing certain requests.

We will handle privacy requests and complaints in accordance with applicable law.

If you are a California resident and believe your privacy rights under the CCPA have been violated, you may also have the right to submit a complaint to the California Privacy Protection Agency.

14. CHANGES TO OUR NOTICE

Traveltrust may update this Privacy Notice from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will post the updated Notice on our website and update the effective date above.

We encourage you to review this Notice periodically to remain informed about how we collect, use, disclose, and protect personal information.

15. SMS COMMUNICATIONS

Traveltrust may send SMS messages regarding travel reservations, itinerary updates, travel alerts, customer service notifications, and other travel-related communications.

By providing your mobile phone number and opting in, you consent to receive SMS messages from Traveltrust.

Message frequency varies based on your travel activity and requests.

Message and data rates may apply.

Reply STOP to opt out of SMS communications at any time.

Reply HELP for assistance or contact us at contact@traveltrust.com.

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.

Last Updated: August 27, 2026