Medical Travel Assistance
Complex medical travel, managed with precision, discretion and care
Traveltrust supports leading medical-assistance providers with the full spectrum of commercial repatriation travel. Our specialist team manages time-critical cases around the clock, coordinating approvals, equipment, routing and traveller needs with absolute attention to detail.
As a proud member of the International Assistance Group (IAG), we operate within a global network of trusted partners, strengthening our ability to support medical-assistance organisations wherever their travellers need to go.
Trusted by assistance providers worldwide
I would recommend Traveltrust to any organisation in the Medical Assistance sector, they excel in providing customer focused solutions whilst being competitive on cost.
Our Expertise
Every medical case is unique. Our team understands the operational and logistical requirements behind airline medical travel, from medical clearances and specialist equipment to complex routing and cost-effective alternatives. We plan each journey around the traveller’s needs and the assistance provider’s objectives.
Airline Medical Clearances
Securing medical clearance can be slow and complex. We work directly with airline medical departments worldwide to obtain approvals as quickly and accurately as possible, reducing delays and giving assistance providers confidence before the traveller reaches the airport.Wheelchair Assistance
We coordinate the right wheelchair support at every stage of the journey (check-in, connections, boarding and arrival), ensuring travellers are safe, comfortable and fully supported throughout.Commercial Stretchers
We arrange commercial stretcher cases with airlines globally, providing a cost-effective alternative to private air ambulance when clinically appropriate and approved. Our team manages all airline coordination, documentation and logistics end-to-end.Oxygen & Medical Equipment
We organise in-flight oxygen and portable oxygen concentrators, ensuring all equipment is approved and documented. Our team manages airline liaison, paperwork and timing so assistance providers can focus on the traveller.Specialist Case Knowledge
Our medical-assistance travel specialists understand airline requirements, common risks and the documentation needed to avoid refusals or delays. We anticipate issues before they arise and plan each journey to minimise disruption.End-to-End Travel Support
We manage every detail surrounding the flight (additional seating, medical escorts, visas, accommodation, ground arrangements and transfers). Assistance providers benefit from a single point of coordination, ensuring the entire journey is seamless when it matters most.
Questions we are asked about this
Can you obtain medical clearance from the airline?
Yes. We work directly with airline medical departments worldwide.
Is a commercial stretcher a viable alternative to air ambulance?
Often, yes, when clinically appropriate and approved.
Can you arrange oxygen for the flight?
Yes. We coordinate in-flight oxygen and portable oxygen concentrators.
What else can you arrange around the traveller’s journey?
Additional seating, medical escorts, visas, accommodation, ground transport and more.
Speak to our Medical Travel Team
We make medical travel simpler, safer and better value. Leave your details and one of our specialists will be in touch shortly.