Your questions, answered.
Here are the questions our clients ask us most. If you cannot find what you are looking for, get in touch and our team will be happy to help.
Common questions
What are the benefits of working with a travel management company like Traveltrust?
You save time and money and gain full control of your travel. Your team can book quickly online within policy or hand any trip to your travel team, who know your business, whether it is a simple day return or a complex multi-stop itinerary. With negotiated rates, clear reporting and an out-of-hours emergency team, your people can focus on their work while we take care of the travel.
Can we book online or do we need to go through your travel team?
Online booking tools are great for point-to-point trips, but we always have a travel team for your multi-city complex reservations.
How can you reduce our travel costs without lowering the standard of travel?
Our long-standing supplier relationships give you access to preferred rates on flights, hotels and cars from day one. We then use your travel data to spot where money is being spent and where it could go further, so the savings come from smarter booking rather than cutting corners.
What should we look for in a corporate travel booking tool?
It should be quick to use, work on any device and have your travel policy built in. Our booking tool gives your travelers real-time access to bookings, approvals and itineraries, with your policy and preferred suppliers applied automatically. When something needs more than a tool, your travel team is a call away.
How do you make sure bookings follow our travel policy?
Your policy, preferred suppliers and approval process are built into our booking tool and followed by your travel team, so every booking meets your requirements. Automated alerts flag anything out of policy before it is confirmed, keeping you in control without having to police it yourself.
What reporting do you provide?
Our live dashboard shows your spend, savings, carbon emissions and policy compliance in one place, with reports tailored to your business by traveler, department or project. Your Account Manager reviews the data with you, demonstrates the return on your investment and highlights where your program can improve.
How do you handle disruption and emergencies?
If a flight is canceled or plans change, call us and your travel team will rebook for you and keep you moving. Outside office hours, our number switches straight through to our out-of-hours emergency team, and traveler tracking means we can quickly locate and support your people when it matters most.
What do you offer to make business travel more sustainable?
We report on the emissions from your travel, so you can see where they come from and make informed choices. More sustainable options are highlighted in our booking tool, making the greener choice an easy one for your team. If you would like to go further, we partner with specialist companies who can help you offset your emissions.
How do you look after frequent travelers?
Saved profiles and preferences make booking online fast, from seat choice to loyalty programs. Your travel team gets to know each traveler, so when plans change they already know the trip and can sort it quickly and calmly.
Which businesses do you work with?
We work with organizations of all sizes across industries including finance, consulting, healthcare, technology, law and media. We also have specialist teams for entertainment travel and for meetings and events.
How does booking work?
Book online in a few clicks, or send your travel details to your travel team by email or phone. They will come back with options that suit your preferences and policy, then book and confirm once approved.
Can you handle group travel and events?
Yes. We coordinate group air, room blocks and individual reservations for meetings and events of any size, with arrival and departure manifests on request.
Still have questions?
Find out how we can make your travel simpler, safer and better value. Leave your details and one of our team will be in touch shortly.

